Seeing an online doctor in Singapore is now mainstream. For straightforward illnesses like coughs, stomach bugs, headaches, rashes, or medication refills, a licensed Singapore GP can assess you over secure video, issue a digital medical certificate (MC), and arrange same-day medication delivery.
This quick guide explains when teleconsults make sense, how to book with OnlineDoctor.sg, what an MC looks like, and common safety questions so you can get care fast—without leaving home.
When an online doctor is suitable (and when it is not)
Great fit for online consults
- Fever, cough, sore throat, runny nose, mild COVID-19 symptoms
- Gastro issues like diarrhoea, vomiting, or gastric pain without red flags
- Headaches, migraines, tension neck pain
- Skin conditions (rashes, eczema flare, mild eye redness)
- Simple medication refills for stable chronic conditions (hypertension, cholesterol, diabetes) with recent readings
- Women’s health: menstrual cramps, simple contraception queries
- Travel advice, motion sickness meds, jet lag support
Not suitable online — go in-person or A&E
- Chest pain, severe breathlessness, limb weakness, confusion
- High fever lasting >3–4 days or in very young/elderly patients
- Severe abdominal pain, blood in vomit or stools
- Major injuries, open wounds, heavy bleeding
- Pregnancy-related emergencies
How to book an online doctor with OnlineDoctor.sg
- Register (first-time patients) at our teleconsult page. Existing patients can join the queue directly.
- Queue: Most patients connect with a doctor within 0–15 minutes. You’ll get updates if there is a short wait.
- Video consult: Our SMC-registered doctor assesses your symptoms, checks your readings, and advises the next step.
- MC & notes: If clinically appropriate, a digital MC (DigiMC) is issued via email. MCs cannot be backdated.
- Medication delivery: Pharmacy partners dispatch meds islandwide.
Pricing and what to prepare
- Teleconsult fee: From $15 nett (as displayed on the homepage). Prices are transparent—no surprise surcharges.
- Payment: PayNow or credit card after the consult.
- Prepare: NRIC/FIN/passport, thermometer reading, recent BP/glucose if relevant, list of medications/allergies, clear photos of rashes if any. Join from a quiet, well-lit space with stable internet.
Are digital MCs valid?
Yes. DigiMCs are issued through mc.gov.sg by Singapore Medical Council-registered doctors. Each MC includes:
- Serial number and QR code for verification
- Doctor’s name and MCR number
- Type and duration of leave (sick leave, light duties, etc.)
- Your name and ID
Employers can verify authenticity via the DigiMC link. MCs are never backdated and only issued after a proper consultation.
Medication delivery and safety
- Medications are dispensed by licensed pharmacies and sealed for delivery.
- Typical delivery window: within a few hours; timing may vary by slot and location.
- If you have allergies or complex conditions, the doctor may recommend an in-person review instead of delivery.
Cross-border patients (JB or overseas)
You can start a consult from Malaysia or while travelling, but medication delivery is limited to Singapore addresses. MCs issued are for use in Singapore workplaces/schools. If symptoms suggest an emergency, seek local in-person care immediately.
Frequently asked questions about online doctors
How fast can I see a doctor?
Most calls start within 0–15 minutes, depending on the live queue.
Can I request an MC if I feel well?
No. MCs are issued only when the doctor assesses you as unfit for duty.
Will I always get medication?
Not always. Many minor illnesses improve with rest and supportive care. Medication is prescribed only when it helps recovery.
Can I use WhatsApp to start?
Yes. After joining the queue, you can message us on WhatsApp at +65 8897 7900 to get a live wait-time update.
Ready to speak with an online doctor?
Start your consult here: See an online doctor now. If you have questions before booking, WhatsApp us at +65 8897 7900 and we’ll guide you through the next steps.
