To ensure a smooth and effective Teleconsultation with Digital Health Clinic's Teleconsult Doctor, it's important to be well-prepared.
Make sure you are in a quiet room where privacy may be maintained, ensure good lighting and a stable internet connection. Having the right equipment and information on hand can significantly enhance the quality of the consultation. Here are some tips on how you can get ready:

• Thermometer: Check and record your current temperature. A precise temperature reading helps in assessing your general health condition.
• Blood Pressure Monitor: Measure and note down your blood pressure levels. Accurate blood pressure readings are crucial for monitoring cardiovascular health.
•  Weighing Scale: Know your current body weight. Weight is a fundamental metric for assessing overall health and for discussing any weight-related health concerns. 
• Torchlight: Use this to illuminate areas that are hard to see, like the throat or any specific area that requires closer examination during the consultation. 
• Glucometer: If you have diabetes, check and record your random blood glucose levels. Maintaining an up-to-date record of your blood sugar levels is vital for effective diabetes management.

• Photographs: For conditions such as skin rashes, infections, or open wounds, take clear photographs. Ensure good lighting and focus so that the details are easily discernible.
• Documents: Have your recent medical reports, laboratory results, and health screening reports ready. These documents provide a comprehensive view of your health history and current condition, enabling a more informed consultation.

The waiting time for a Teleconsultation session can vary, primarily influenced by the current number of patients ahead in the queue and the availability of our healthcare providers. Typically, our patients experience an average waiting time of approximately 0 - 15 minutes, reflecting our commitment to prompt and efficient healthcare service. We understand that your time is valuable. We will advise you on the estimated wait-time & queue - simply drop us a WhatsApp.

A digital medical certificate (MC) is the online version of a paper medical certificate (MC). In Singapore, Digital MCs are legitimate as long as they are issued by SMC-registered doctors. 

You may see a Singapore Registered Doctor Online now over Video Call from the comforts of your own home at a location where privacy is assured. Some common (non-emergency) conditions may be managed remotely by Teleconsultation.

• Video-consult a Singapore-licensed doctor online in 3 Simple Steps!
• STEP 1:   Register (for First-time users only)
• STEP 2:   Once Registered, you will receive a Video Call from Doctor Online (estimated wait time 0 - 10 mins)
• STEP 3:   Payment via Credit Card or PayNow QR Code
• Receive Receipt & Digital Medical Certificate (if any) by e-mail

To ensure a safe, comprehensive and effective consultation:

• For Minors (Under 18 Years): We encourage the presence of an adult during the consultation. This ensures clear communication and a thorough assessment, especially for younger patients.
• Children Under 2 Years: For infants and toddlers, a complete assessment can be challenging via teleconsultation. Therefore, we recommend an in-person consultation at the clinic to ensure they receive the best possible care.
• Seniors: Teleconsultation is offered with utmost consideration for safety. We advise that a family member be present to assist with video clarity and communication. Given the possibility of multiple health conditions (comorbidities), a more detailed assessment may sometimes be required. In such cases, a face-to-face consultation at the clinic is advisable.

Yes we do provide corporate rates for your company according to your company size.
Do reach out to us on WhatsApp +65 88977900 or hello@digitalhealth.sg to enquire and arrange.

• 0 to10 employees: 10% off Total Bill 
• 11 to 50 employees: 12.5% off  Total Bill
• 51 to 100 employees: 15% off  Total Bill
• More than 100 employees: 18% off Total Bill